HEALTH CARE INTERPRETER TRAINING

Terms & Conditions 

 

On-Site Training

 

Course Description:

This course is designed to encourage understanding and application of basic interpreting skills and provide a foundation for best practices in health care interpreting.  Interpreters will gain knowledge of medical terminology, human anatomy and physiology concepts.  Interpreters will understand the implications of the Code of Ethics for Health Care Interpreters.  This language-neutral training program is taught in English and will prepare interpreters in the seven language groups identified as eligible for certification in the state of Oregon and will prepare other language interpreters for qualification.  The course will familiarize the student with CCHI and NBCMI national certification requirements and prepare them for the national examinations.

Class Size:

Class enrollment is limited to 25 students.

Course Accessibility:

Any student with a documented disability (e.g., physical, learning, psychological, vision, or hearing, etc.) who needs to arrange reasonable accommodations must contact OHCIA one week prior to the module date.

TUITION:

Review Current Pricing — For all 60 hours training (ten 6-hour modules). Includes all training material.

Students must pay for the entire course at the time of registration.  Special arrangements are available for those with financial hardship.  Requests should be submitted via email to training@ohcia.org.

CLASS LOCATION

To be announced

Attendance & Participation:

100% attendance is required for successful completion of the course. Students who have not completed weekly work will not receive credit for that module. Students will not receive a Certificate of Completion until they have completed all modules. If they have not completed all modules by the end of the quarter, they will receive a voucher to take any missing modules during the following 60-hour training course. Please contact training@ohcia.org to make arrangements. Students who have not completed the entire 60-hour training after the following quarter will forfeit their credits and must begin the training again. Students who miss more than three modules during a quarter will be dropped from the class. No refund will be issued for partial completion of the course.

Participation in class discussions and activities is mandatory. Students who repeatedly fail to engage in class discussions or activities will be dropped from the class.

 

Pre-Requisites

You must be at an advanced mid-level of fluency or higher in English, and in the language(s) in which you interpret. Have a high school diploma or GED minimum.

 

Refunds

Students who enroll in the course may receive 100% refund less a $50 processing fee if they notify OHCIA in writing no later than 5 days from the first day of class. Students who drop the class more than 5 days after the first day of class will not receive a refund. Students who do not attend but do not drop the class will not receive a refund.If a refund is approved- it will be done through a check at the end of the month, if OHCIA received the request by the 20th of the month.

We appreciate your patience and understanding with the accounting procedures that we need to follow.

 

TRAINING DESCRIPTION

 

Module 1: Introduction to Health Care Interpreting and Medical Terminology - (6 hours)

Description: In the first module, students will learn the fundamentals of interpreting in the medical, mental, dental, and visual health setting. They will be given a broad introduction to Health Care Interpreting concepts such as the difference between interpreter and translator, modes of interpreting, types of interpreting professions and settings, Civil Rights and history of the interpreter profession, standards of practice, code of ethics, and HIPAA privacy laws. We will explore requirements for national board certification and the requirements for Oregon health care interpreter certification and qualification.

Students will be introduced to professional expectations within the health care industry and learn about the essential skills required to become professional interpreters such as message conversion skills and discourse analysis, clear and understandable speech delivery in an appropriate volume, memory skills, note-taking skills, and sight translation.

Students will receive instruction on the use of Google Classroom which will be used to access training materials, assignments, online discussions, resources, etc.

This class will provide an introduction to medical terminology through an exploration of the Latin and Greek roots, suffixes, prefixes, and combining forms of medical terminology.Students will learn how the body is divided into body planes, anatomical positions, directions, locations, body regions, and body systems.

 

Module 2: Musculoskeletal System / Fundamentals of Message Conversion -(6 hours)

Description: This class begins the exploration of Anatomy and Physiology. Students will learn the functions, locations, related components of the Musculoskeletal System. Students will learn the most common conditions and pathologies related to the Musculoskeletal system, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to this body system.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Musculoskeletal system, Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

Working alone or in small language-specific groups, students will create an individualized personal reference tool with terminology in English and their target language that they can use as an interpreting resource. They will continue to work on their personal glossaries throughout the course. Students will be instructed on useful online resources for interpreting medical terminology.

Students will learn skills related to health care interpreting such as active listening skills, message conversion, discourse analysis, and rendering the message. They will learn about voice register and the importance of maintaining and changing the register in interpreting. Similarly, some languages employ various levels of formality that are addressed in class. Students will have the opportunity to begin to develop their health care interpreter skills. Working in pairs, they will practice interpreting scenarios related to health care interpreting. Students will record their practice in order to review themselves and to assess their initial interpreting skills as they prepare for real world situations. They will be encouraged to provide constructive feedback to their peers. 

 

Module 3: Cardiovascular and Respiratory Systems / Developing Memory Skills - (6 hours)

Description: This class explores the Anatomy and Physiology of the Cardiovascular and the Respiratory Systems. Students will learn the functions, locations, organs and related components. Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Cardiovascular and Respiratory Systems. Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

The process of memory will be introduced, and students will have the opportunity to explore their individual memory recall and to apply different techniques as they develop their memory skills. Students will learn active listening skills to retain information. The class explores strategies such as chunking, prediction, visualization, and note-taking for consecutive interpreting. They will have the opportunity to begin to develop their memory skills. Working in pairs, they will practice interpreting scenarios related to health care interpreting. Students will record their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations. They will be encouraged to provide constructive feedback to their peers.

 

Module 4: Nervous and Integumentary Systems / Basic Sight Translation - (6 hours)

Description: This class explores the Anatomy and Physiology of the Nervous and Integumentary Systems. Students will learn the functions, locations, organs and related components. Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Nervous and Integumentary Systems. Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

Students will learn sight translation skills as they are often called upon to sight translate documents such as intake forms, medical history, release of information, consent forms, financial policy, and insurance forms at registration and to perform simple written translations like patient instructions.This class will teach methods as well as strategies for handling provider expectations.Students will be allowed the opportunity to translate most-often used documents in small groups and to provide constructive feedback within their groups.

  

Module 5: Health Care Interpreting Ethics I - (6hours)

Description: This module is designed to thoroughly review the Ethics of Health Care Interpreting using best practice examples such as the National Council on Interpreting in Health Care (NHCIC) Code of Ethics, the International Medical Interpreter Association Code of Ethics, and the California Standards for Health Care Interpreting. Students will explore the historical context of the national HIPAA and HIPAA as “ethics put into law” and how it relates to the interpreter (proper disposal of notes, etc.) (A separate HIPAA certificate will be given at the end of the day.) Students will become familiar with the core values of interpreter.

 

Module 6: Ethics II / Endocrine & Lymphatic Systems - (6 hours)

Description: Using the Code of Ethics and the Standards of Practice, students will explore specific scenarios that will challenge their understanding of these principles and learn how to avoid pitfalls. Students will work in small groups to discuss various scenarios and strategies to deal with difficult situations.

This class explores the Anatomy and Physiology of the Endocrine and Lymphatic Systems. Students will learn the functions, locations, organs and related components. Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Endocrine and Lymphatic Systems.Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

 

Module 7: Digestive & Teeth / Interpreting Equivalence - (6 hours)

Description: This class explores the Anatomy and Physiology of the Digestive and Urinary Systems. Students will learn about the structure of the Teeth. Students will learn the functions, locations, organs and related components of each system. Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Digestive and Urinary Systems and Teeth. Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

Interpreters will learn the importance of self-assessment and monitoring themselves through the use of audio and video recording devices. Students are exposed to message conversion challenges such as target languages equivalence (figurative language, expletives, idioms, and colloquialism), as well as the ability to identify differences in meaning due to regional dialects. Students will be allowed the opportunity to practice interpreting by using equivalencies and to provide constructive feedback within their groups.

 

Module 8: Reproductive & Urinary Systems / Cultural Awareness - (6 hours)

Description: This class explores the Anatomy and Physiology of the Reproductive and Urinary Systems. Students will learn the functions, locations, organs and related components. Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Reproductive and Urinary Systems. Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

This class explores additional skills required to interpret in the clinical environment. This segment will provide information on cultural competence. Students will learn about the tenets of culture—what it is, and how it relates to health care. Students will work in small groups to analyze themes and assumptions related to their own cultures.

 

Module 9: Ears, Nose, Throat, Vision / Advanced Interpreting Skills - (6 hours)

Description: This class explores the Anatomy and Physiology of the Ears, Nose, Throat, and Vision. Students will learn the functions, locations, organs and related components. Students will learn the most common conditions and pathologies related to these components, associated symptoms, diagnostic methods and common treatments for those pathologies. They will also learn the terminology for types of medical equipment and medical specialties related to these components.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to these components. Students learn to utilize these basic word elements to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

This class introduces the student to the simultaneous method of interpretation, and the use of microphone/headphones. It also explores the use of technology in the field of interpreting via telephonic or Video Remote Interpreting (VRI) in order to familiarize students with the different formats of interpretation. Students will be allowed the opportunity to practice interpreting in pairs via telephone and to provide constructive feedback within their groups.

 

Module 10: Advanced Health Care Interpreting – Final Exam – Professional Development Forum - (6 hours)

The final module will include a review of Health Care Interpreting Concepts, Best Practices of Health Care Interpreting, Codes of Ethics of Health Care Interpreting, Medical Terminology, Anatomy and Physiology. This will be followed by the final written examination which is the culmination of the 60 hours of training required for certification.

After the test, students are invited to attend the OHCIA Professional Development Forum. The Forum is designed to provide students with a networking opportunity with language agencies, practicing interpreters, and possibly mentors.

Students will review the requirements for Oregon health care interpreter certification and qualification and the requirements for national board certification.The class also explores the business of interpreting.Topics of discussion include contracting with language agencies, networking, scheduling appointments, invoicing, wages, self-employment taxes, immunizations, liability insurance, etc., Students will also learn about self-care strategies for interpreters to protect from infectious diseases and to avoid vicarious trauma.



Assessment: Summative course assessment.  Must achieve a score of 70% in order to pass the course.

 

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Online Training

 

Course Description:

This course is designed to provide a foundation for best practices in health care interpreting.  Interpreters will gain knowledge of medical terminology, human anatomy and physiology concepts.  Students will learn the message conversion, memory, translation and other skills necessary for professional interpreting.  Interpreters will understand the implications of the Code of Ethics for Health Care Interpreters.  This language-neutral training program is taught in English and will prepare interpreters in the seven languages identified as eligible for certification in the state of Oregon and will prepare other language interpreters for qualification.  The course will familiarize the student with CCHI and NBCMI national certification requirements and prepare them for the national examinations.

Classes are designed on a module basis.  Students will participate in ten modules, the equivalent of six hours of training in each module, in order to complete 60 hours of training.  Using a variety of online learning modalities, each week, the class will meet online for a 2-hour webinar primarily focused on developing Health Care Interpreter Skills.  Those who are not able to participate in the webinar will be given the option to watch the recorded webinar at any time during that week.  Also each week, independent study materials, assignments, and quizzes will be posted online via the Google Classroom platform.  Students will study the materials and complete the required activities throughout the week as directed.  Assigned activities may include individual practice, small online practice sessions or video chat groups.  Questions or discussion on class materials may be posted throughout the week for the Instructors.  Students must engage with each week’s module and complete the assigned coursework in order to receive credit for each module. 

The course consists of 52 hours of Introductory Health Care Interpreting Concepts and Modes, Anatomy and Physiology; Medical Terminology in English, with the tools to translate the information to their target language, and 8 hours of training of Ethics and Standards of Practice (including HIPAA laws).

Those who are not able to participate in the webinar will be given the option to watch the recorded webinar at any time during that week. Viewing the recording will give students access to the information necessary to complete the module assignments but does not negate the 100% attendance policy. Please carefully review the attendance and participation section below and the curriculum/policy manual for information on absences.

Schedule

Each week, Saturday class will meet from 9:00 am - 11:00 am and Thursday class will meet from 4:00 pm- 6:00 pm*.  Students who are unable to attend the entire class must watch the webinar during the week.  For the Interpreter Skills, students who miss the 30 minutes of practice time will be given the opportunity to practice with the instructors at another time during the week. Students who arrive more than 10 minutes late or who leave early from the webinar class will not receive credit for the module.

The week’s independent study materials will be posted online via the Google Classroom platform at the same time each week.  Students will work independently or in groups throughout the week.  In order to receive credit for that week’s module, students must complete and submit all assignments and tests at a designated time on the day prior to the next week’s class.

Students who are unable to attend the entire class must watch the missed portion of the webinar during the week. Students who arrive more than 10 minutes late or who leave early from the webinar class are marked absent and will not receive credit for the module. For the Interpreter Skills, students who miss the 30 minutes of practice time for an excused reason approved by the instructor will be given the opportunity to practice with the instructors at another time during the week. 

We understand that sometimes extenuating circumstances affect attendance. Please review the attendance & participation section below for information on making up incomplete modules.
*Hours may be subject to change

Policies: 

Attendance & participation

100% attendance is required for successful completion of the course. Students who have not completed weekly work will not receive credit for that module. Students will not receive a Certificate of Completion until they have completed all modules. If they have not completed all modules by the end of the quarter, they will receive a voucher to take any missing modules during the following 60-hour training course.  Please contact training@ohcia.org to make arrangements. Students who have not completed the entire 60-hour training after the following quarter will forfeit their credits and must begin the training again. Students who miss more than three modules during a quarter will be dropped from the class. No refund will be issued for partial completion of the course.

Participation in class discussions and activities is mandatory. Students who repeatedly fail to engage in class discussions or activities will be dropped from the class.

100% attendance is required for successful completion of the course.

Students who have not completed weekly work will not receive credit for that module. Students will not receive a Certificate of Completion until they have completed all modules. If they have not completed all modules by the end of the quarter due to an excused reason approved by the instructor, they will receive a voucher to take any missing modules during the following 60-hour training course. Vouchers can be used to make up missing work or excused absences. Please contact training@ohcia.org to make arrangements. Students who have not completed the entire 60-hour training after the following quarter will forfeit their credits and must begin the training again. Students who miss more than three modules during a quarter will be dropped from the class. No refund will be issued for partial completion of the course.

In some cases, subject to instructor approval, students can also arrange to complete missing coursework or make up absences during the same term. Arrangements to submit coursework late typically cannot be made the last 2 weeks of the term as the instructor will not have time to grade late coursework before grades are finalized. An absence can be made up in the same term only if multiple sections are offered and the student reaches out to the instructor about the absence ahead of the date that the module is offered in the other course section, with sufficient notice to coordinate the make-up with the instructor of the other course section.

Participation in class discussions and activities is mandatory. Students who repeatedly fail to engage in class discussions or activities will be dropped from the class.

Class Materials

All training materials will be accessed online via open source resources or will be posted to the Google Classroom platform.  Materials produced by OHCIA instructors may not be shared outside of the classroom.  Students will have access to training materials through the Google Classroom for a period of 6 months after the completion of the course.

The modules use open source materials from oercommons.org.  The Health IT Workforce Curriculum was developed for U.S. community colleges to enhance workforce training programs in health information technology.  The materials were authored by Columbia University, Duke University, Johns Hopkins University, Oregon Health & Science University, and University of Alabama at Birmingham.  The project was funded by the U.S. Office of the National Coordinator for Health Information Technology.  All of the courses are available under a Creative Commons Attribution-Non Commercial-ShareAlike 3.0 License. 

 

Conduct

The following constitutes conduct for which a student is subject to disciplinary action:

(1) Academic Misconduct, defined as fraud, deceit, or unauthorized use of materials prohibited or inappropriate in the context of the academic assignment. This includes, but is not limited to: (a) cheating, (b) fraud, (c) plagiarism, such as word for word copying, using borrowed words or phrases from original text into new patterns without attribution, or paraphrasing another writer’s ideas; (d) the buying or selling of all or any portion of course assignments and research papers; (e) performing academic assignments (including tests and examinations) in another person’s stead; (f) unauthorized disclosure or receipt of academic information; (g) unauthorized alteration of student records; and (k) academic sabotage, including destroying or obstructing another student’s work.

 

Disabilities

Any student with a documented disability (e.g., physical, learning, psychological, vision, or hearing, etc.) who needs to arrange reasonable accommodations must contact OHCIA one week prior to the module date.

 

Discrimination or Harassment

To help create a safe learning environment for students and for the organization as a whole, we expect a culture of professionalism and mutual respect. You may report any incident of discrimination or discriminatory harassment, including sexual harassment.  Please be aware that as instructors, we have the responsibility to report any instances of harassment, sexual violence and/or other forms of prohibited discrimination.

 

Evaluation

The course grade will be based on the following: 

  • Formative Evaluation – Self-assessment exams will be given at the end of each body system or module. 

  • Summative Evaluation – Students will take a comprehensive exam.  The exam will be posted online on the final day of class.  Students will be given 60 minutes to complete the exam, which will be proctored by video recording.  They must achieve a 70 percent grade or higher on the final exam to successfully complete the course. 

    • Students who do not pass the exam may be given an opportunity to re-take the exam at the discretion of the administration. 

    • Students who fail the final exam (after their second attempt) will not have completed the 60-hour training. 

      • They may choose to take the training again (paid), or

      • they may select to do the learning on their own and take the exam at the end of the next session.

 

Feedback

We will send a SurveyMonkey evaluation at the end of the course.  Please complete it so that we can improve future trainings.

 

Class Size:

Class enrollment is limited to 50 students.


Course Accessibility:

Any student with a documented disability (e.g., physical, learning, psychological, vision, or hearing, etc.) who needs to arrange reasonable accommodations must contact OHCIA one week prior to the module date.

TUITION:

Review Current Pricing - For all 60 hours training (ten 6-hour modules). Includes all training material.

Students must pay for the entire course at the time of registration.  Special arrangements are available for those with financial hardship.  Requests should be submitted via email to training@ohcia.org.

Refunds

Students who enroll in the course may receive 100% refund less a $50 processing fee if they notify OHCIA in writing no later than 5 days from the first day of class. Students who drop the class more than 5 days after the first day of class will not receive a refund. Students who do not attend but do not drop the class will not receive a refund.

Pre-Requisites

You must be at an advanced mid-level of fluency or higher in English, and in the language(s) in which you interpret. Have a high school diploma or GED minimum

Follow the links bellow for more info:


If you need more information please send and email to  HCI.Program@odhsoha.oregon.gov  or call  971-673-3378

TRAINING DESCRIPTION

 

Module 1: Introduction to Health Care Interpreting and Medical Terminology

Description:  In the first module, students will learn the fundamentals of interpreting in the medical, mental, dental, and visual health setting.  They will be given a broad introduction to Health Care Interpreting concepts such as the difference between interpreter and translator, modes of interpreting, types of interpreting professions and settings, Civil Rights and history of the interpreter profession, standards of practice, code of ethics, and HIPAA privacy laws.  We will explore requirements for national board certification and the requirements for Oregon Health Care Interpreter Certification and Qualification.   

Students will be introduced to professional expectations within the health care industry and learn about the essential skills required to become professional interpreters such as message conversion skills and discourse analysis, clear and understandable speech delivery in an appropriate volume, memory skills, note-taking skills, and the fundamental tenets of sight translation and basic document translation. 

Students will receive instruction on the use of webinar technology Zoom Video and Google Classroom which will be used to access training materials, assignments, online discussions, resources, etc. 

This class will provide an introduction to medical terminology through an exploration of the Latin and Greek roots, suffixes, prefixes, and combining forms of medical terminology.  Students will learn how the body is divided into body planes, anatomical positions, directions, locations, body regions, and body systems. 

Students will be assigned online independent study materials and activities related to basic Medical Terminology.

 

Module 2: Musculoskeletal System / Fundamentals of Message Conversion 

Description:  This class begins the exploration of Anatomy and Physiology.  Students will learn the functions, locations, related components of the Musculoskeletal System.  Students will learn the most common conditions and pathologies related to the Musculoskeletal system, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to this body system.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Musculoskeletal system, Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms. 

Students will begin to create an individualized personal reference tool with terminology in English and their target language that they can use as an interpreting resource.  They will continue to work on their personal glossaries throughout the course.  Students will be instructed on useful online resources for interpreting medical terminology. 

Students will learn skills related to health care interpreting such as active listening skills, message conversion, discourse analysis, and rendering the message.  They will learn about voice register and the importance of maintaining and changing the register in interpreting.  Similarly, some languages employ various levels of formality that are addressed in class.  Students will have the opportunity to begin to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their initial interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

Students will be assigned online independent study materials and activities related to the Skeletal System.

Students will be assigned online independent study materials and activities related to the Muscular System.

 

Module 3: Cardiovascular and Respiratory Systems / Developing Memory Skills

Description:  This class explores the Anatomy and Physiology of the Cardiovascular and the Respiratory Systems.  Students will learn the functions, locations, organs and related components.  Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Cardiovascular and Respiratory Systems.  Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms. 

The process of memory will be introduced, and students will have the opportunity to explore their individual memory recall and to apply different techniques as they develop their memory skills.  Students will learn active listening skills to retain information. The class explores strategies such as chunking, prediction, visualization, and note-taking for consecutive interpreting.  Students will learn to identify key elements of speech, note sequencing, to develop their own symbols to supplement their memory in such a way they can be read back while maintaining integrity of the message.  Students will continue to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

 

Module 4: Nervous and Integumentary Systems / Basic Translation

Description:  This class explores the Anatomy and Physiology of the Nervous and Integumentary Systems.  Students will learn the functions, locations, organs and related components.  Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to these body systems. 

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Nervous and Integumentary Systems.  Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms. Students will continue to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

Students will learn sight translation skills as interpreters are often called upon to translate written documents such as intake forms, medical history, release of information, consent forms, financial policy, and insurance forms at registration and to perform simple written translations like patient discharge instructions.  This class will teach basic translation and sight translation methods as well as strategies for managing provider expectations.  Students will be allowed the opportunity to translate most-often used documents in online simulations.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

 

Module 5: Health Care Interpreting Ethics I

Description:  This module is designed to thoroughly review the Ethics of Health Care Interpreting using best practice examples such as the National Council on Interpreting in Health Care (NHCIC) Code of Ethics, the International Medical Interpreter Association Code of Ethics, and the California Standards for Health Care Interpreting.  Students will explore the historical context of the national HIPAA and HIPAA as “ethics put into law” and how it relates to the interpreter (proper disposal of notes, etc.)  (A separate HIPAA certificate will be given upon successful completion of the training.)  Students will become familiar with the core values of interpreter. 

 

Module 6: Ethics II / Endocrine & Lymphatic Systems 

Description:  Using the Code of Ethics and the Standards of Practice, students will explore specific scenarios that will challenge their understanding of these principles and learn how to avoid pitfalls.  Students will work in small online groups to discuss various ethical dilemmas and strategies to deal with difficult situations.

This class explores the Anatomy and Physiology of the Endocrine and Lymphatic Systems.  Students will learn the functions, locations, organs and related components.  Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Endocrine and Lymphatic Systems.  Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms. Students will continue to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

 

Module 7: Digestive & Teeth / Interpreting Equivalence

Description:  This class explores the Anatomy and Physiology of the Digestive System, including Teeth.  Students will learn the functions, locations, organs and related components of the Digestive System including Teeth.  Students will learn the most common conditions and pathologies related to this system, associated symptoms, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to this body system. 

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Digestive System and Teeth.  Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

Students are exposed to message conversion challenges such as target languages equivalence (figurative language, expletives, idioms, and colloquialism), as well as the ability to identify differences in meaning due to regional dialects.  Students will continue to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

 

Module 8: Reproductive & Urinary Systems / Cultural Competence

Description:  This class explores the Anatomy and Physiology of the Reproductive and Urinary Systems.  Students will learn the functions, locations, organs and related components.  Students will learn the most common conditions and pathologies related to each system, associated symptoms, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to these body systems.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Reproductive and Urinary Systems.  Students learn to utilize these basic word components to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms. Students will continue to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

This class explores additional skills required to interpret in the clinical environment.  This segment will provide information on cultural competence.  Students will learn about the tenets of culture—what it is, and how it relates to health care. Students will work in small online groups to analyze themes and assumptions related to their own cultures.

 

Module 9: Ears, Nose, Throat, and Vision / Advanced Interpreting Skills

Description:  This class explores the Anatomy and Physiology of the Ears, Nose, Throat, and Vision.  Students will learn the functions, locations, organs and related components.  Students will learn the most common conditions and pathologies related to these components, associated symptoms, diagnostic methods and common treatments for those pathologies.  They will also learn the terminology for types of medical equipment and medical specialties related to these components.

Scaffolding on the basics of medical terminology, students will learn root words, prefixes, and suffixes related to the Ears, Nose Throat, and Vision.  Students learn to utilize these basic word elements to break down and analyze familiar vocabulary as well as to decipher unfamiliar medical terms.

This class introduces the student to the simultaneous method of interpretation, and the use of microphone/headphones in this type of interpreting.  The class also familiarizes students with different formats of remote interpreting such as telephonic or Video Remote Interpreting (VRI).  Students will be given the opportunity to practice interpreting in pairs via telephone.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.  Students will continue to develop their health care interpreter skills.  Students will use voice recording in their practice in order to review themselves and to assess their interpreting skills as they prepare for real world situations.  Working in small groups online via video chat, they will practice interpreting scenarios related to health care interpreting.  The instructor will provide feedback and students are encouraged to provide constructive feedback to their peers.

 

Module 10: Advanced Health Care Interpreting – Final Exam

Description:  The final module will include a review of Health Care Interpreting Concepts, Best Practices of Health Care Interpreting, Codes of Ethics of Health Care Interpreting, Medical Terminology, Anatomy and Physiology.  Students will present their compiled Personal Glossaries.  Students will take their final written examination which is the culmination of the 60 hours of training required for certification.  The exam will be administered live online and will be proctored by video camera.  Students who are not able to attend during the scheduled time must make arrangements with the instructor at least 48 hours in advance to schedule an alternate time.

Students will review the requirements for Oregon Health Care Interpreter Certification and Qualification and the requirements for national board certification.   A representative from OHA will be invited to answer any remaining questions.

The class also explores the business of interpreting.  Topics of discussion include contracting with language agencies, networking, scheduling appointments, invoicing, wages, self-employment taxes, immunizations, liability insurance, etc., Professional HCI’s will be invited to answer students’ questions and representatives from local agencies will be invited to provide information on working with agencies.  Students will receive instruction on marketing their services and will prepare a resume.  Students will also learn about self-care strategies for interpreters on personal safety, how to protect from infectious diseases and how to avoid vicarious trauma.

 

Interpreter Directory

 

Terms of Use Overview

By accessing or using OHCIA’s website and/or the Interpreter Directory (“ID”), you agree to be bound by these Terms of Use (TOU) and all applicable federal, state and local laws and regulations. If you do not accept these terms, do not use this Website or the Interpreter Directory.

Please read this TOU policy carefully to understand our policies and practices

regarding your information and your responsibilities regarding the use of the website and/or the Interpreter Directory.This policy may change from time to time (see “Changes to Our Privacy Policy”). Your continued use of this Website, including the Interpreter Directory, after we make changes is deemed to be acceptance of those changes.

Code of Conduct

All users of this website and/or Interpreter Directory must conduct themselves respectfully and honestly. Abusive, harassing, dishonest or fraudulent conduct or language may result in a temporary or permanent suspension of rights to use the website and/ Interpreter Directory. OHCIA reserves sole discretion to determine whether a healthcare interpreter or agency/organization has violated our Code of Conduct. In case of temporary or permanent suspension of rights to use the Website and/or the Interpreter Directory, OHCIA won't refund the fees paid for the remainder of the period.

Privacy Policy

Oregon Health Care Interpreters Association - OHCIA (“OHCIA”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit our website [www.ohcia.org] (“Website”). It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

Our Website consists of:

  1. publicly available portions which provide information about OHCIA and its mission and services and

  2. the “Interpreter Directory”, which is only available to registered members who register with us. Interpreters are not required to pay, but agencies/organizations are required to pay for membership.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and members of our Interpreter Directory, including information:

By which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other information the Website collects that is defined as personal or personally identifiable information under an applicable law (“personal information”);

That is about you but individually does not identify you, and/or about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

Directly from you when you provide it to us, either by filling the forms on our Website or by the act of accessing or utilizing the Website.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to become a member of the Interpreter Directory, as well as signing up for classes on our Website.

  • Details of transactions you carry out through our Website.

  • Information on your usage of the website.

You are responsible for providing accurate and complete information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.

  • To provide you with information, products, or services that you request from us.

  • To fulfill any other purpose for which you provide it.

  • To notify you about changes to our Website or any products or services we offer or provide though it.

  • In any other way we may describe when you provide the information.

  • For any other purpose, with your consent.

Disclosure of Your Information

We treat information defined as “personal information” differently from information that does not identity any individual, or “aggregated information.”

We may disclose aggregated information about our users.

We may also disclose personal information that we collect or that you provide, but only as described in this privacy policy:

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Oregon Health Care Interpreter Association - OHCIA’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by OHCIA about our Website users is among the assets transferred.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information, with your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our terms of use.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of OHCIA, our customers, or others.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website including Interpreter Directory and visiting your profile page.

Your California Privacy Rights

California Civil Code Section §1798.83 permits users of our Website that are

California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to directory@ohcia.org or write us at: 9220 SW Barbur Blvd Suite 119-315, Portland, OR 97219.

Data Security

We have implemented measures designed to secure your personal information

from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Disclaimers

Nothing in this policy constitutes or is intended to convey a guarantee of employment through the Interpreter Directory. Entering your personal information does not create a contract between OHCIA and the user except that the user's information and activity is governed by this TOU.

Your use of any information or materials on our Website is entirely at your own risk, for which OHCIA is not liable. It is your own responsibility to ensure that any services or information available through our Website meets your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Third-party material may appear on our site, and the owners of that material retain all rights to their works, except where noted.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page

with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any [personal] information to [or on] the Website. We do not

knowingly collect personal information from children under 13. If you are under 13, do not [use or provide any information on this Website or on or through any of its features/register on the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use]. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at directory@ohcia.org.

Indemnification

You agree to indemnify and hold harmless each of us, our affiliates, officers, directors, employees and volunteers from any claim or demand, including reasonable attorneys’ fees, made by any third party due, arising out of, or related to your use of this Website, the violation of these Terms of Use by you, or the infringement by you of any intellectual property or other right of any person or entity.

Governing Law

This Agreement shall be construed and interpreted in accordance with the laws of the State of Oregon. Your use of this website and any dispute arising out of such use is subject to the laws of the State of Oregon.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

ADDRESS: 9220 SW Barbur Blvd Suite 119-315, Portland, OR 97219

EMAIL ADDRESS: support@ohcia.org