Working as a health care interpreter is an exciting opportunity to make a difference in the lives of limited English Proficient (LEP) patients. Many interpreters express a high level of satisfaction in their work. Let’s look at some specifics of this integral role.
What is a Health Care Interpreter?
The health care interpreter (HCI) is an essential part of the medical team. Interpreters offer a language and culture bridge between a health care professional (like a doctor, nurse, dentist, etc.) and a limited English proficient (LEP) patient. This ensures the proper communication that allows for the LEP patient to receive quality medical care.
A trained and certified/qualified HCI will understand the terminology, standards of practice, and cultural competencies necessary to provide accurate interpretation. Using an ad hoc interpreter (one who is not trained, or a family member or bilingual health professional) is statistically more likely to result in inaccurate interpretation and worse health outcomes.
The Certification Commission for Healthcare Interpreters offers a helpful two page pdf giving an overview of the benefits and responsibilities of a health care interpreters.
What is required to become a Health Care Interpreter in Oregon?
In addition to fluently speaking English and one or more target languages, health care interpreters in Oregon are expected to become state certified or qualified.
Frequently Asked Questions
Do I have to be state certified or qualified before starting to work as a health care interpreter?
Currently, no. Part of the requirement of getting certified or qualified is 40-80 hours of health care interpreting experience, which can be accomplished by volunteer or work experience (an employer letter is required). So working for a time to achieve this requirement is actually necessary before getting certified or qualified.
At the same time, we highly recommend you take an Oregon Health Authority approved 60 hour HCI training before starting to work. Learning medical terminology, cultural competency, and other valuable knowledge and skills is essential to effective interpreting.
Starting on January 1, 2016, amendments to Oregon Health Bill 2419 will go into effect, which “require [health care providers to work with] certified or qualified health care interpreters whenever possible.” The Oregon Health Authority has yet to decided the exact implications and enforcement of this bill change.
Where do I find work?
Although it is possible to be hired directly as an interpreter by a medical clinic or hospital, the majority of health care interpreters in Oregon work as independent contractors for a language service provider, which is also called an interpreter agency. These agencies contract with hospital systems and the government to provide in person and telephonic (via phone or video) interpretation.
Help me understand the independent contractor part.
When working for an interpreter agency, you will give your availability and the agency will call you with specific assignments to interpret as they come up. In essence you are self-employed; the agency pays you for hours worked, and you are responsible for paying and filing your own taxes and providing your own medical insurance. Since you are an independent contractor, you are not bound to work for just one agency, and many interpreters work for two or more agencies.
What are some interpreter agencies in Oregon?
Below is a list of agencies. Each agency will have its own standards and requirements for working with them. If your agency is not on this list, please email us at firstname.lastname@example.org.
Give us a call at 503-893-9660, or email your questions to email@example.com.